Driving Exceptional Support Through Technology & People

Crusecom Technology Consultants is a Service-Disabled Veteran-Owned contact center and IT consulting firm, delivering secure, scalable solutions for mission-critical programs across the U.S.

Explore Our Services

Mission-Driven, Client-Focused

At Crusecom, we’re committed to delivering empathetic, efficient, and secure support to clients and communities nationwide. We exist to bridge technology and human service—whether helping EBT cardholders, managing contact center solutions, or advising on IT infrastructure.

Expertise That Powers Impact

Inbound Contact Center Support

EBT, WIC, Direct Express, and Merchant Support—across over 50 state programs.

24/7/365 Operations

Around-the-clock service powered by remote teams and robust infrastructure.

Multilingual Agents

English, Spanish, and Arabic support to reach diverse populations.

Tech & Cloud Consulting

Secure VoIP, cloud migration, project-based IT services, and more.

What Sets Us Apart

Veteran-Owned & Mission-Led

A Service-Disabled Veteran-Owned Small Business (SDVOSB) bringing jobs to rural Michigan.

Secure & Compliant

PCI and SOC 2 compliant, with disaster recovery plans always in place.

Scalable & Reliable

Proven ability to ramp up support during peak periods without sacrificing quality.

Advanced Tools

NICE inContact, RingCentral analytics, real-time workforce management, and QA.

Built by Experts. Trained for Excellence.

Our Customer Service Representatives undergo comprehensive training and ongoing development, ensuring they stay ahead of industry standards while bringing empathy to every interaction.

HQ in Oscoda. Supporting Clients Nationwide.

With a secure data center, dedicated fiber, and a powerful backup generator, our headquarters enables seamless operations. Coupled with our advanced remote workforce tech, we’re equipped to serve no matter the location.